CSV integration
Manipulate CSV text. Use CSV from Zoft voice agents, chat agents, workflows and AI employees.
- No account needed
- 2 actions
- Starts withA call, a chat message or a schedule
- ZoftAgent or workflow decides what happens next
- Then in CSVConvert CSV to JSON
- AndConvert JSON to CSV
Zoft + CSV
What Zoft can do with CSV.
- 01Voice agentsA phone agent can use CSV actions such as Convert CSV to JSON and Convert JSON to CSV during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update CSV while it talks to the customer.
- 03WorkflowsUse CSV as a step on the workflow canvas, alongside the other apps in your stack.
- 04AI employeesAn AI employee can find and use CSV actions on its own, and ask for your approval before it sends or changes anything important.
Actions 2
Things Zoft can do in CSV.
- Convert CSV to JSONThis function reads a CSV string and converts it into JSON array format.
- Convert JSON to CSVThis function reads a JSON array and converts it into CSV format.
Setup
Connect CSV in three steps.
- 01ConnectCSV is built in. There is nothing to connect, so you can use it in a workflow straight away.
- 02Put it to workAdd CSV as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
More core tools integrations.
See all in Core tools
FAQ
CSV on Zoft, answered.
What can Zoft do with CSV?
Zoft supports 2 actions for CSV. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect CSV to Zoft?
CSV is built in. There is nothing to connect, so you can use it in a workflow straight away.
Can a voice agent or chat agent use CSV?
Yes. Once CSV is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in CSV without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.