Delay integration
Use it to delay the execution of the next action. Use Delay from Zoft voice agents, chat agents, workflows and AI employees.
- No account needed
- 2 actions
- Starts withA call, a chat message or a schedule
- ZoftAgent or workflow decides what happens next
- Then in DelayDelay For
- AndDelay Until
Zoft + Delay
What Zoft can do with Delay.
- 01Voice agentsA phone agent can use Delay actions such as Delay For and Delay Until during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Delay while it talks to the customer.
- 03WorkflowsUse Delay as a step on the workflow canvas, alongside the other apps in your stack.
- 04AI employeesAn AI employee can find and use Delay actions on its own, and ask for your approval before it sends or changes anything important.
Actions 2
Things Zoft can do in Delay.
- Delay ForDelays the execution of the next action for a given duration
- Delay UntilDelays the execution of the next action until a given timestamp
Setup
Connect Delay in three steps.
- 01ConnectDelay is built in. There is nothing to connect, so you can use it in a workflow straight away.
- 02Put it to workAdd Delay as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
More core tools integrations.
See all in Core tools
FAQ
Delay on Zoft, answered.
What can Zoft do with Delay?
Zoft supports 2 actions for Delay. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Delay to Zoft?
Delay is built in. There is nothing to connect, so you can use it in a workflow straight away.
Can a voice agent or chat agent use Delay?
Yes. Once Delay is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Delay without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.