Data Mapper integration
tools to manipulate data structure. Use Data Mapper from Zoft voice agents, chat agents, workflows and AI employees.
- No account needed
- 1 action
- Starts withA call, a chat message or a schedule
- ZoftAgent or workflow decides what happens next
- Then in Data MapperAdvanced Mapping
Zoft + Data Mapper
What Zoft can do with Data Mapper.
- 01Voice agentsA phone agent can use Data Mapper actions such as Advanced Mapping during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Data Mapper while it talks to the customer.
- 03WorkflowsUse Data Mapper as a step on the workflow canvas, alongside the other apps in your stack.
- 04AI employeesAn AI employee can find and use Data Mapper actions on its own, and ask for your approval before it sends or changes anything important.
Actions 1
Things Zoft can do in Data Mapper.
- Advanced MappingMap data from one format to another
Setup
Connect Data Mapper in three steps.
- 01ConnectData Mapper is built in. There is nothing to connect, so you can use it in a workflow straight away.
- 02Put it to workAdd Data Mapper as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Data Mapper on Zoft, answered.
What can Zoft do with Data Mapper?
Zoft supports 1 action for Data Mapper. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Data Mapper to Zoft?
Data Mapper is built in. There is nothing to connect, so you can use it in a workflow straight away.
Can a voice agent or chat agent use Data Mapper?
Yes. Once Data Mapper is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Data Mapper without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.