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Human Input integration

Trigger a flow through human input. Use Human Input from Zoft voice agents, chat agents, workflows and AI employees.

  1. Starts withChat UI
  2. ZoftAgent or workflow decides what happens next
  3. Then in Human InputRespond on UI
Illustrative flow built from Human Input’s real triggers and actions.

Zoft + Human Input

What Zoft can do with Human Input.

  • 01Voice agentsA phone agent can use Human Input actions such as Respond on UI during the call, then hand off to a person when it should.
  • 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Human Input while it talks to the customer.
  • 03WorkflowsStart a workflow when “Chat UI” happens in Human Input, or use Human Input as any step on the canvas.
  • 04AI employeesAn AI employee can find and use Human Input actions on its own, and ask for your approval before it sends or changes anything important.

Actions 1

Things Zoft can do in Human Input.

  • Respond on UIReturn a file or text (markdown) as a response.

Triggers 2

Events in Human Input that can start a workflow.

  • Chat UITrigger the flow by sending a message
  • Web FormTrigger the flow by submitting a form.

Setup

Connect Human Input in three steps.

  1. 01ConnectHuman Input is built in. There is nothing to connect, so you can use it in a workflow straight away.
  2. 02Put it to workAdd Human Input as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
  3. 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ

Human Input on Zoft, answered.

What can Zoft do with Human Input?

Zoft supports 1 action and 2 triggers for Human Input. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect Human Input to Zoft?

Human Input is built in. There is nothing to connect, so you can use it in a workflow straight away.

Can a voice agent or chat agent use Human Input?

Yes. Once Human Input is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in Human Input without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put Human Input to work in your operation.