Bland AI integration
AI phone calling platform for outbound and conversational voice workflows. Use Bland AI from Zoft voice agents, chat agents, workflows and AI employees.
- API key
- 4 actions
- Starts withA call, a chat message or a schedule
- ZoftAgent or workflow decides what happens next
- Then in Bland AI
Send Call - AndGet Call Details
Zoft + Bland AI
What Zoft can do with Bland AI.
- 01Voice agentsA phone agent can use Bland AI actions such as Send Call and Get Call Details during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Bland AI while it talks to the customer.
- 03WorkflowsUse Bland AI as a step on the workflow canvas, alongside the other apps in your stack.
- 04AI employeesAn AI employee can find and use Bland AI actions on its own, and ask for your approval before it sends or changes anything important.
Actions 4
Things Zoft can do in Bland AI.
- Send CallInitiate an AI phone call to a recipient.
- List CallsList recent Bland AI calls with optional filters.
- Custom API CallMake a custom API call to a specific endpoint
- Get Call DetailsRetrieve details for a specific Bland AI call.
Setup
Connect Bland AI in three steps.
- 01ConnectChoose Bland AI in Connections and paste an API key from your Bland AI account.
- 02Put it to workAdd Bland AI as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Bland AI on Zoft, answered.
What can Zoft do with Bland AI?
Zoft supports 4 actions for Bland AI. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Bland AI to Zoft?
Choose Bland AI in Connections and paste an API key from your Bland AI account.
Can a voice agent or chat agent use Bland AI?
Yes. Once Bland AI is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Bland AI without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.