Discord integration
Instant messaging and VoIP social platform. Use Discord from Zoft voice agents, chat agents, workflows and AI employees.
- API key
- 16 actions
- 2 triggers
- Starts with
New message - ZoftAgent or workflow decides what happens next
- Then in DiscordSend Message with Bot
- AndSend Message Webhook
Zoft + Discord
What Zoft can do with Discord.
- 01Voice agentsA phone agent can use Discord actions such as Send Message with Bot and Send Message Webhook during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Discord while it talks to the customer.
- 03WorkflowsStart a workflow when “New message” happens in Discord, or use Discord as any step on the canvas.
- 04AI employeesAn AI employee can find and use Discord actions on its own, and ask for your approval before it sends or changes anything important.
Actions 16
Things Zoft can do in Discord.
- Find channelfind a channel by name
- Create channelcreate a channel
- Delete channeldelete a channel
- Rename channelrename a channel
- Create guild roleCreates a new role on the specified guild
- Custom API CallMake a custom API call to a specific endpoint
- Delete guild roleDeletes the specified role from the specified guild
- Ban guild memberBans a guild member
- Add role to memberAdd Guild Member Role
- List guild membersList Guild Members
Show all 16Show fewer
- Send Message with BotSend messages via bot to any channel or thread you want, with an optional file attachment.
- Remove ban from userRemoves the guild ban from a user
- Send Message WebhookSend a discord message via webhook
- Remove role from memberRemove Guild Member Role
- Remove member from guildRemove Guild Member
- Request Approval in a Channelsend a message to a channel asking for approval and wait for a response
Triggers 2
Events in Discord that can start a workflow.
- New MemberTriggers when a new member joins a guild
- New messageTriggers when a message is sent in a channel
Setup
Connect Discord in three steps.
- 01ConnectChoose Discord in Connections and paste an API key from your Discord account.
- 02Put it to workAdd Discord as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Discord on Zoft, answered.
What can Zoft do with Discord?
Zoft supports 16 actions and 2 triggers for Discord. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Discord to Zoft?
Choose Discord in Connections and paste an API key from your Discord account.
Can a voice agent or chat agent use Discord?
Yes. Once Discord is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Discord without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.