Brilliant Directories integration
All-in-one membership software. Use Brilliant Directories from Zoft voice agents, chat agents, workflows and AI employees.
- Account details
- 2 actions
- Starts withA call, a chat message or a schedule
- ZoftAgent or workflow decides what happens next
- Then in Brilliant Directories
Create new User - AndCustom API Call
Zoft + Brilliant Directories
What Zoft can do with Brilliant Directories.
- 01Voice agentsA phone agent can use Brilliant Directories actions such as Create new User and Custom API Call during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Brilliant Directories while it talks to the customer.
- 03WorkflowsUse Brilliant Directories as a step on the workflow canvas, alongside the other apps in your stack.
- 04AI employeesAn AI employee can find and use Brilliant Directories actions on its own, and ask for your approval before it sends or changes anything important.
Actions 2
Things Zoft can do in Brilliant Directories.
- Create new UserCreates a new user in your brilliant directories site
- Custom API CallMake a custom API call to a specific endpoint
Setup
Connect Brilliant Directories in three steps.
- 01ConnectChoose Brilliant Directories in Connections and enter the account details Brilliant Directories asks for, such as a store name or token.
- 02Put it to workAdd Brilliant Directories as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Brilliant Directories on Zoft, answered.
What can Zoft do with Brilliant Directories?
Zoft supports 2 actions for Brilliant Directories. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Brilliant Directories to Zoft?
Choose Brilliant Directories in Connections and enter the account details Brilliant Directories asks for, such as a store name or token.
Can a voice agent or chat agent use Brilliant Directories?
Yes. Once Brilliant Directories is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Brilliant Directories without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.