Certopus integration
Your certificates, made simple. Use Certopus from Zoft voice agents, chat agents, workflows and AI employees.
- API key
- 2 actions
- Starts withA call, a chat message or a schedule
- ZoftAgent or workflow decides what happens next
- Then in Certopus
Create Credential - And
Custom API Call
Zoft + Certopus
What Zoft can do with Certopus.
- 01Voice agentsA phone agent can use Certopus actions such as Create Credential and Custom API Call during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Certopus while it talks to the customer.
- 03WorkflowsUse Certopus as a step on the workflow canvas, alongside the other apps in your stack.
- 04AI employeesAn AI employee can find and use Certopus actions on its own, and ask for your approval before it sends or changes anything important.
Actions 2
Things Zoft can do in Certopus.
- Custom API CallMake a custom API call to a specific endpoint
- Create CredentialCreate a credential
Setup
Connect Certopus in three steps.
- 01ConnectChoose Certopus in Connections and paste an API key from your Certopus account.
- 02Put it to workAdd Certopus as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
More more apps integrations.
See all in More appsFAQ
Certopus on Zoft, answered.
What can Zoft do with Certopus?
Zoft supports 2 actions for Certopus. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Certopus to Zoft?
Choose Certopus in Connections and paste an API key from your Certopus account.
Can a voice agent or chat agent use Certopus?
Yes. Once Certopus is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Certopus without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.