Cartloom integration
Sell products beautifully. Use Cartloom from Zoft voice agents, chat agents, workflows and AI employees.
- Account details
- 8 actions
- Starts withA call, a chat message or a schedule
- ZoftAgent or workflow decides what happens next
- Then in Cartloom
Create Discount - AndGet Order
Zoft + Cartloom
What Zoft can do with Cartloom.
- 01Voice agentsA phone agent can use Cartloom actions such as Create Discount and Get Order during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Cartloom while it talks to the customer.
- 03WorkflowsUse Cartloom as a step on the workflow canvas, alongside the other apps in your stack.
- 04AI employeesAn AI employee can find and use Cartloom actions on its own, and ask for your approval before it sends or changes anything important.
Actions 8
Things Zoft can do in Cartloom.
- Get OrderGet an order from Cartloom
- Get DiscountGet discount info from Cartloom
- Get ProductsGet a list of products from Cartloom
- Create DiscountCreate a discount in Cartloom
- Custom API CallMake a custom API call to a specific endpoint
- Get All DiscountsGet a list of discounts from Cartloom
- Get Order by DateGet a list of orders from Cartloom within a date range
- Get Order by EmailGet a list of orders for an email within a date range
Setup
Connect Cartloom in three steps.
- 01ConnectChoose Cartloom in Connections and enter the account details Cartloom asks for, such as a store name or token.
- 02Put it to workAdd Cartloom as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Cartloom on Zoft, answered.
What can Zoft do with Cartloom?
Zoft supports 8 actions for Cartloom. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Cartloom to Zoft?
Choose Cartloom in Connections and enter the account details Cartloom asks for, such as a store name or token.
Can a voice agent or chat agent use Cartloom?
Yes. Once Cartloom is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Cartloom without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.