Drupal integration
Use Drupal in Zoft workflows, voice agents, chat agents and AI employees. Use Drupal from Zoft voice agents, chat agents, workflows and AI employees.
- Account details
- 6 actions
- 3 triggers
- Starts with
Webhook - ZoftAgent or workflow decides what happens next
- Then in DrupalCreate Entity
- AndUpdate Entity
Zoft + Drupal
What Zoft can do with Drupal.
- 01Voice agentsA phone agent can use Drupal actions such as Create Entity and Update Entity during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Drupal while it talks to the customer.
- 03WorkflowsStart a workflow when “Webhook” happens in Drupal, or use Drupal as any step on the canvas.
- 04AI employeesAn AI employee can find and use Drupal actions on its own, and ask for your approval before it sends or changes anything important.
Actions 6
Things Zoft can do in Drupal.
- Get EntityRetrieve a single entity by UUID
- Call ServiceCall a service on the Drupal site
- Create EntityCreate a new entity in Drupal with smart field discovery and validation
- Delete EntityDelete an entity from Drupal
- List EntitiesList entities from Drupal using JSON:API
- Update EntityUpdate an existing entity in Drupal with smart field discovery and validation
Triggers 3
Events in Drupal that can start a workflow.
- WebhookA webhook that the Drupal site can call to trigger a flow.
- Polling by IDA trigger that polls the Drupal site by ID.
- Polling by timestampA trigger that polls the Drupal site by timestamp.
Setup
Connect Drupal in three steps.
- 01ConnectChoose Drupal in Connections and enter the account details Drupal asks for, such as a store name or token.
- 02Put it to workAdd Drupal as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Drupal on Zoft, answered.
What can Zoft do with Drupal?
Zoft supports 6 actions and 3 triggers for Drupal. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Drupal to Zoft?
Choose Drupal in Connections and enter the account details Drupal asks for, such as a store name or token.
Can a voice agent or chat agent use Drupal?
Yes. Once Drupal is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Drupal without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.