Chatsistant integration

Use Chatsistant in Zoft workflows, voice agents, chat agents and AI employees. Use Chatsistant from Zoft voice agents, chat agents, workflows and AI employees.

API key
2 actions
1 trigger

Get early access Talk to sales

Starts withform submission
ZoftAgent or workflow decides what happens next
Then in ChatsistantSend Message
AndCustom API Call

Illustrative flow built from Chatsistant’s real triggers and actions.

Zoft + Chatsistant

What Zoft can do with Chatsistant.

01Voice agentsA phone agent can use Chatsistant actions such as Send Message and Custom API Call during the call, then hand off to a person when it should.
02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Chatsistant while it talks to the customer.
03WorkflowsStart a workflow when “form submission” happens in Chatsistant, or use Chatsistant as any step on the canvas.
04AI employeesAn AI employee can find and use Chatsistant actions on its own, and ask for your approval before it sends or changes anything important.

Actions 2

Things Zoft can do in Chatsistant.

Send MessageSend a message to a chatbot session
Custom API CallMake a custom API call to a specific endpoint

Triggers 1

Events in Chatsistant that can start a workflow.

form submissionTriggered when a form is submitted

Setup

Connect Chatsistant in three steps.

01ConnectChoose Chatsistant in Connections and paste an API key from your Chatsistant account.
02Put it to workAdd Chatsistant as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.

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FAQ

Chatsistant on Zoft, answered.

What can Zoft do with Chatsistant?

Zoft supports 2 actions and 1 trigger for Chatsistant. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect Chatsistant to Zoft?

Choose Chatsistant in Connections and paste an API key from your Chatsistant account.

Can a voice agent or chat agent use Chatsistant?

Yes. Once Chatsistant is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in Chatsistant without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put Chatsistant to work in your operation.