Circle integration
Circle.so is a platform for creating and managing communities. Use Circle from Zoft voice agents, chat agents, workflows and AI employees.
- API key
- 7 actions
- 2 triggers
- Starts with
New Member Added - ZoftAgent or workflow decides what happens next
- Then in CircleCreate Post
- AndCreate Comment
Zoft + Circle
What Zoft can do with Circle.
- 01Voice agentsA phone agent can use Circle actions such as Create Post and Create Comment during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Circle while it talks to the customer.
- 03WorkflowsStart a workflow when “New Member Added” happens in Circle, or use Circle as any step on the canvas.
- 04AI employeesAn AI employee can find and use Circle actions on its own, and ask for your approval before it sends or changes anything important.
Actions 7
Things Zoft can do in Circle.
- Create PostCreates a new post in a specific space.
- Create CommentCreates a new comment on a post.
- Custom API CallMake a custom API call to a specific endpoint
- Get Post DetailsRetrieves the complete details of a specific post.
- Get Member DetailsFetches the full profile details for a specific community member.
- Add Member to SpaceAdd an existing member to a specific space by their email.
- Find Member by EmailFinds a community member by their email address.
Triggers 2
Events in Circle that can start a workflow.
- New Member AddedTriggers when a new member is added to the community.
- New Post CreatedTriggers when a new post is created in a specific space.
Setup
Connect Circle in three steps.
- 01ConnectChoose Circle in Connections and paste an API key from your Circle account.
- 02Put it to workAdd Circle as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Circle on Zoft, answered.
What can Zoft do with Circle?
Zoft supports 7 actions and 2 triggers for Circle. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Circle to Zoft?
Choose Circle in Connections and paste an API key from your Circle account.
Can a voice agent or chat agent use Circle?
Yes. Once Circle is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Circle without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.