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Coralogix integration

Use Coralogix in Zoft workflows, voice agents, chat agents and AI employees. Use Coralogix from Zoft voice agents, chat agents, workflows and AI employees.

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  1. Starts withNew Incident
  2. ZoftAgent or workflow decides what happens next
  3. Then in CoralogixSend Logs
  4. AndGet Incident By ID
Illustrative flow built from Coralogix’s real triggers and actions.

Zoft + Coralogix

What Zoft can do with Coralogix.

  • 01Voice agentsA phone agent can use Coralogix actions such as Send Logs and Get Incident By ID during the call, then hand off to a person when it should.
  • 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Coralogix while it talks to the customer.
  • 03WorkflowsStart a workflow when “New Incident” happens in Coralogix, or use Coralogix as any step on the canvas.
  • 04AI employeesAn AI employee can find and use Coralogix actions on its own, and ask for your approval before it sends or changes anything important.

Actions 10

Things Zoft can do in Coralogix.

  • Send LogsSend a single log to Coralogix Log Ingestion API.
  • List IncidentsRetrieve a filtered list of Coralogix incidents.
  • Close IncidentsClose one or more Coralogix incidents (e.g. false positives or noise). Use Resolve for incidents that were actually fixed.
  • Enable / Disable AlertEnable or disable a Coralogix alert definition. Use this to mute alerts during maintenance windows.
  • Assign IncidentsAssign one or more Coralogix incidents to a specific user.
  • Custom API CallMake a custom API call to a specific endpoint
  • Get Incident By IDRetrieve a Coralogix incident by its incident ID.
  • Resolve IncidentsMark one or more Coralogix incidents as resolved.
  • Get Incident EventsGet related events for a specific incident.
  • Acknowledge IncidentsAcknowledge one or more Coralogix incidents by incident ID.

Triggers 2

Events in Coralogix that can start a workflow.

  • New IncidentTriggers when a new incident appears in Coralogix. Polls on a schedule — ideal for paging on-call, creating Jira tickets, or posting to Slack.
  • New Alert EventTriggers when Coralogix sends an alert-event webhook payload to this flow.

Setup

Connect Coralogix in three steps.

  1. 01ConnectChoose Coralogix in Connections and enter the account details Coralogix asks for, such as a store name or token.
  2. 02Put it to workAdd Coralogix as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
  3. 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.

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FAQ

Coralogix on Zoft, answered.

What can Zoft do with Coralogix?

Zoft supports 10 actions and 2 triggers for Coralogix. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect Coralogix to Zoft?

Choose Coralogix in Connections and enter the account details Coralogix asks for, such as a store name or token.

Can a voice agent or chat agent use Coralogix?

Yes. Once Coralogix is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in Coralogix without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put Coralogix to work in your operation.

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