Fountain integration
Automate your complete HR hiring and onboarding workflow. Manage applicants, job openings, interview scheduling, and track progress through hiring stages with real-time webhooks. Use Fountain from Zoft voice agents, chat agents, workflows and AI employees.
- Account details
- 10 actions
- 4 triggers
- Starts with
Worker Webhook - ZoftAgent or workflow decides what happens next
- Then in FountainCreate Applicant
- AndUpdate Applicant Info
Zoft + Fountain
What Zoft can do with Fountain.
- 01Voice agentsA phone agent can use Fountain actions such as Create Applicant and Update Applicant Info during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Fountain while it talks to the customer.
- 03WorkflowsStart a workflow when “Worker Webhook” happens in Fountain, or use Fountain as any step on the canvas.
- 04AI employeesAn AI employee can find and use Fountain actions on its own, and ask for your approval before it sends or changes anything important.
Actions 10
Things Zoft can do in Fountain.
- Get StageRetrieves a specific Stage
- Get OpeningGet details for a specific job opening
- List All StagesRetrieves an Opening's stages
- List All Opening DetailsList job openings with optional filters
- List All Applicant DetailsList applicants with optional filters
- Create ApplicantAdd a new applicant to your hiring pipeline
- Delete ApplicantDelete an applicant by their ID
- Update Applicant InfoUpdate an applicant's information
- Get Applicant DetailsGet complete applicant information
- Get Interview SessionsReturns the applicant's interview sessions
Triggers 4
Events in Fountain that can start a workflow.
- Worker WebhookTriggers when Fountain sends worker webhook events
- Applicant WebhookTriggers when Fountain sends applicant webhook events
- Universal Tasks WebhookTriggers when workers complete tasks or reach flow endpoints in Fountain Onboard
- Custom Attribute WebhookTriggers when Fountain worker custom attribute values change
Setup
Connect Fountain in three steps.
- 01ConnectChoose Fountain in Connections and enter the account details Fountain asks for, such as a store name or token.
- 02Put it to workAdd Fountain as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Fountain on Zoft, answered.
What can Zoft do with Fountain?
Zoft supports 10 actions and 4 triggers for Fountain. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Fountain to Zoft?
Choose Fountain in Connections and enter the account details Fountain asks for, such as a store name or token.
Can a voice agent or chat agent use Fountain?
Yes. Once Fountain is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Fountain without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.