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Short.io integration

Use Short.io in Zoft workflows, voice agents, chat agents and AI employees. Use Short.io from Zoft voice agents, chat agents, workflows and AI employees.

  1. Starts withNew Link Created
  2. ZoftAgent or workflow decides what happens next
  3. Then in Short.ioCreate Short Link
  4. AndCreate Country Targeting Rule
Illustrative flow built from Short.io’s real triggers and actions.

Zoft + Short.io

What Zoft can do with Short.io.

  • 01Voice agentsA phone agent can use Short.io actions such as Create Short Link and Create Country Targeting Rule during the call, then hand off to a person when it should.
  • 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Short.io while it talks to the customer.
  • 03WorkflowsStart a workflow when “New Link Created” happens in Short.io, or use Short.io as any step on the canvas.
  • 04AI employeesAn AI employee can find and use Short.io actions on its own, and ask for your approval before it sends or changes anything important.

Actions 10

Things Zoft can do in Short.io.

  • Custom API CallMake a custom API call to a specific endpoint
  • Get Link ClicksRetrieve click statistics for specific short links by their IDs.
  • List LinksRetrieve all links on a domain, with pagination and date-range filters.
  • Create Short LinkCreate a new short link with optional parameters (title, UTM tags, expiration, cloaking, etc.)
  • Delete Short LinkPermanently delete a short link by its unique link ID.
  • Expire Short LinkSet an expiration date or click limit to deactivate a short link.
  • Update Short LinkUpdate an existing short link's original URL, path, title, or other properties using its link ID.
  • Domain StatisticsRetrieve usage stats (clicks, conversions) for a domain within a time period.
  • Get Link by PathRetrieve detailed information about a short link using its domain and path.
  • Create Country Targeting RuleSet geographic targeting rules for a link with specific destination per country.

Triggers 1

Events in Short.io that can start a workflow.

  • New Link CreatedFires when a new short link is created on a domain. Useful to sync newly created links to other systems.

Setup

Connect Short.io in three steps.

  1. 01ConnectChoose Short.io in Connections and enter the account details Short.io asks for, such as a store name or token.
  2. 02Put it to workAdd Short.io as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
  3. 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ

Short.io on Zoft, answered.

What can Zoft do with Short.io?

Zoft supports 10 actions and 1 trigger for Short.io. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect Short.io to Zoft?

Choose Short.io in Connections and enter the account details Short.io asks for, such as a store name or token.

Can a voice agent or chat agent use Short.io?

Yes. Once Short.io is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in Short.io without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put Short.io to work in your operation.