Dato CMS integration
Dato is a modern headless CMS. Use Dato CMS from Zoft voice agents, chat agents, workflows and AI employees.
- Account details
- 1 action
- Starts withA call, a chat message or a schedule
- ZoftAgent or workflow decides what happens next
- Then in Dato CMS
Custom API Call
Zoft + Dato CMS
What Zoft can do with Dato CMS.
- 01Voice agentsA phone agent can use Dato CMS actions such as Custom API Call during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Dato CMS while it talks to the customer.
- 03WorkflowsUse Dato CMS as a step on the workflow canvas, alongside the other apps in your stack.
- 04AI employeesAn AI employee can find and use Dato CMS actions on its own, and ask for your approval before it sends or changes anything important.
Actions 1
Things Zoft can do in Dato CMS.
- Custom API CallMake a custom API call to a specific endpoint
Setup
Connect Dato CMS in three steps.
- 01ConnectChoose Dato CMS in Connections and enter the account details Dato CMS asks for, such as a store name or token.
- 02Put it to workAdd Dato CMS as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Dato CMS on Zoft, answered.
What can Zoft do with Dato CMS?
Zoft supports 1 action for Dato CMS. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Dato CMS to Zoft?
Choose Dato CMS in Connections and enter the account details Dato CMS asks for, such as a store name or token.
Can a voice agent or chat agent use Dato CMS?
Yes. Once Dato CMS is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Dato CMS without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.