Elastic Email integration
Email delivery and marketing platform for sending emails, managing contacts, campaigns, and segments. Use Elastic Email from Zoft voice agents, chat agents, workflows and AI employees.
- API key
- 11 actions
- Starts withA call, a chat message or a schedule
- ZoftAgent or workflow decides what happens next
- Then in Elastic Email
Send Email - AndCreate Contact
Zoft + Elastic Email
What Zoft can do with Elastic Email.
- 01Voice agentsA phone agent can use Elastic Email actions such as Send Email and Create Contact during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Elastic Email while it talks to the customer.
- 03WorkflowsUse Elastic Email as a step on the workflow canvas, alongside the other apps in your stack.
- 04AI employeesAn AI employee can find and use Elastic Email actions on its own, and ask for your approval before it sends or changes anything important.
Actions 11
Things Zoft can do in Elastic Email.
- Send EmailSend an email to one or more recipients via Elastic Email.
- Add Contact to Mailing ListAdd a new contact to one or more mailing lists in Elastic Email.
- List ContactsFetch a paginated list of contacts from Elastic Email.
- Create ContactCreate a new contact in Elastic Email.
- Create SegmentCreate a new contact segment in Elastic Email using a SQL-like rule.
- List CampaignsFetch a paginated list of campaigns from Elastic Email.
- Update ContactUpdate an existing contact in Elastic Email.
- Create CampaignCreate a new email campaign in Elastic Email.
- Custom API CallMake a custom API call to a specific endpoint
- Update CampaignUpdate an existing campaign in Elastic Email.
Show all 11Show fewer
- Unsubscribe ContactUnsubscribe one or more email addresses from future emails in Elastic Email.
Setup
Connect Elastic Email in three steps.
- 01ConnectChoose Elastic Email in Connections and paste an API key from your Elastic Email account.
- 02Put it to workAdd Elastic Email as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Elastic Email on Zoft, answered.
What can Zoft do with Elastic Email?
Zoft supports 11 actions for Elastic Email. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Elastic Email to Zoft?
Choose Elastic Email in Connections and paste an API key from your Elastic Email account.
Can a voice agent or chat agent use Elastic Email?
Yes. Once Elastic Email is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Elastic Email without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.