Flow Helper integration
Use Flow Helper in Zoft workflows, voice agents, chat agents and AI employees. Use Flow Helper from Zoft voice agents, chat agents, workflows and AI employees.
- No account needed
- 3 actions
- Starts withA call, a chat message or a schedule
- ZoftAgent or workflow decides what happens next
- Then in Flow HelperGet Run Info
- AndFail Flow
Zoft + Flow Helper
What Zoft can do with Flow Helper.
- 01Voice agentsA phone agent can use Flow Helper actions such as Get Run Info and Fail Flow during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Flow Helper while it talks to the customer.
- 03WorkflowsUse Flow Helper as a step on the workflow canvas, alongside the other apps in your stack.
- 04AI employeesAn AI employee can find and use Flow Helper actions on its own, and ask for your approval before it sends or changes anything important.
Actions 3
Things Zoft can do in Flow Helper.
- Fail FlowFails the flow execution with a custom message.
- Get Run Info
- Stop FlowStops the flow immediately this step is reached.
Setup
Connect Flow Helper in three steps.
- 01ConnectFlow Helper is built in. There is nothing to connect, so you can use it in a workflow straight away.
- 02Put it to workAdd Flow Helper as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Flow Helper on Zoft, answered.
What can Zoft do with Flow Helper?
Zoft supports 3 actions for Flow Helper. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Flow Helper to Zoft?
Flow Helper is built in. There is nothing to connect, so you can use it in a workflow straight away.
Can a voice agent or chat agent use Flow Helper?
Yes. Once Flow Helper is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Flow Helper without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.