JSON integration

Convert JSON to text and vice versa. Use JSON from Zoft voice agents, chat agents, workflows and AI employees.

No account needed
3 actions

Get early access Talk to sales

Starts withA call, a chat message or a schedule
ZoftAgent or workflow decides what happens next
Then in JSONRun JSONata Query
AndConvert Json to Text

Illustrative flow built from JSON’s real triggers and actions.

Zoft + JSON

What Zoft can do with JSON.

01Voice agentsA phone agent can use JSON actions such as Run JSONata Query and Convert Json to Text during the call, then hand off to a person when it should.
02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update JSON while it talks to the customer.
03WorkflowsUse JSON as a step on the workflow canvas, alongside the other apps in your stack.
04AI employeesAn AI employee can find and use JSON actions on its own, and ask for your approval before it sends or changes anything important.

Actions 3

Things Zoft can do in JSON.

Run JSONata QueryUse the JSONata language to filter, map, and transform complex JSON payloads natively in JavaScript.
Convert Json to TextStringifies JSON.
Convert Text to JsonParses text into JSON.

Setup

Connect JSON in three steps.

01ConnectJSON is built in. There is nothing to connect, so you can use it in a workflow straight away.
02Put it to workAdd JSON as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.

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FAQ

JSON on Zoft, answered.

What can Zoft do with JSON?

Zoft supports 3 actions for JSON. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect JSON to Zoft?

JSON is built in. There is nothing to connect, so you can use it in a workflow straight away.

Can a voice agent or chat agent use JSON?

Yes. Once JSON is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in JSON without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put JSON to work in your operation.