Giftbit integration
Send digital gift cards and rewards to recipients via email. Use Giftbit from Zoft voice agents, chat agents, workflows and AI employees.
- API key
- 1 action
- Starts withA call, a chat message or a schedule
- ZoftAgent or workflow decides what happens next
- Then in Giftbit
Send Reward
Zoft + Giftbit
What Zoft can do with Giftbit.
- 01Voice agentsA phone agent can use Giftbit actions such as Send Reward during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Giftbit while it talks to the customer.
- 03WorkflowsUse Giftbit as a step on the workflow canvas, alongside the other apps in your stack.
- 04AI employeesAn AI employee can find and use Giftbit actions on its own, and ask for your approval before it sends or changes anything important.
Actions 1
Things Zoft can do in Giftbit.
- Send RewardSends a gift card reward by email
Setup
Connect Giftbit in three steps.
- 01ConnectChoose Giftbit in Connections and paste an API key from your Giftbit account.
- 02Put it to workAdd Giftbit as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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See all in Marketing
FAQ
Giftbit on Zoft, answered.
What can Zoft do with Giftbit?
Zoft supports 1 action for Giftbit. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Giftbit to Zoft?
Choose Giftbit in Connections and paste an API key from your Giftbit account.
Can a voice agent or chat agent use Giftbit?
Yes. Once Giftbit is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Giftbit without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.