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Google Docs integration

Create and edit documents online. Use Google Docs from Zoft voice agents, chat agents, workflows and AI employees.

  1. Starts withNew Document
  2. ZoftAgent or workflow decides what happens next
  3. Then in Google DocsCreate Document
  4. AndFind Document
Illustrative flow built from Google Docs’s real triggers and actions.

Zoft + Google Docs

What Zoft can do with Google Docs.

  • 01Voice agentsA phone agent can use Google Docs actions such as Create Document and Find Document during the call, then hand off to a person when it should.
  • 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Google Docs while it talks to the customer.
  • 03WorkflowsStart a workflow when “New Document” happens in Google Docs, or use Google Docs as any step on the canvas.
  • 04AI employeesAn AI employee can find and use Google Docs actions on its own, and ask for your approval before it sends or changes anything important.

Actions 6

Things Zoft can do in Google Docs.

  • Append text to google docsAppends text to google docs
  • Read DocumentRead a document from Google Docs
  • Create DocumentCreate a document on Google Docs
  • Custom API CallMake a custom API call to a specific endpoint
  • Find DocumentSearch for document by name.
  • Edit template fileEdit a template file and replace the values with the ones provided

Triggers 1

Events in Google Docs that can start a workflow.

  • New DocumentTriggers when a new document is added to a specific folder(optional).

Setup

Connect Google Docs in three steps.

  1. 01ConnectChoose Google Docs in Connections and approve access in the Google Docs sign-in window. Zoft never sees your password.
  2. 02Put it to workAdd Google Docs as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
  3. 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
See all in Content and files

FAQ

Google Docs on Zoft, answered.

What can Zoft do with Google Docs?

Zoft supports 6 actions and 1 trigger for Google Docs. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect Google Docs to Zoft?

Choose Google Docs in Connections and approve access in the Google Docs sign-in window. Zoft never sees your password.

Can a voice agent or chat agent use Google Docs?

Yes. Once Google Docs is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in Google Docs without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put Google Docs to work in your operation.