Google Search integration
Search using Vertex AI Search (Discovery Engine). Use Google Search from Zoft voice agents, chat agents, workflows and AI employees.
- Account details
- 1 action
- Starts withA call, a chat message or a schedule
- ZoftAgent or workflow decides what happens next
- Then in Google Search
Search
Zoft + Google Search
What Zoft can do with Google Search.
- 01Voice agentsA phone agent can use Google Search actions such as Search during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Google Search while it talks to the customer.
- 03WorkflowsUse Google Search as a step on the workflow canvas, alongside the other apps in your stack.
- 04AI employeesAn AI employee can find and use Google Search actions on its own, and ask for your approval before it sends or changes anything important.
Actions 1
Things Zoft can do in Google Search.
- SearchSearch for content using Vertex AI Search (searchLite).
Setup
Connect Google Search in three steps.
- 01ConnectChoose Google Search in Connections and enter the account details Google Search asks for, such as a store name or token.
- 02Put it to workAdd Google Search as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
More more apps integrations.
See all in More apps
FAQ
Google Search on Zoft, answered.
What can Zoft do with Google Search?
Zoft supports 1 action for Google Search. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Google Search to Zoft?
Choose Google Search in Connections and enter the account details Google Search asks for, such as a store name or token.
Can a voice agent or chat agent use Google Search?
Yes. Once Google Search is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Google Search without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.