Heymarket SMS integration
Heymarket is a business texting platform that gives you the power to engage with people using shared inboxes. Use Heymarket SMS from Zoft voice agents, chat agents, workflows and AI employees.
- API key
- 5 actions
- 2 triggers
- Starts with
Conversation Started - ZoftAgent or workflow decides what happens next
- Then in Heymarket SMSSend Custom Message
- AndSend Template Message
Zoft + Heymarket SMS
What Zoft can do with Heymarket SMS.
- 01Voice agentsA phone agent can use Heymarket SMS actions such as Send Custom Message and Send Template Message during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Heymarket SMS while it talks to the customer.
- 03WorkflowsStart a workflow when “Conversation Started” happens in Heymarket SMS, or use Heymarket SMS as any step on the canvas.
- 04AI employeesAn AI employee can find and use Heymarket SMS actions on its own, and ask for your approval before it sends or changes anything important.
Actions 5
Things Zoft can do in Heymarket SMS.
- Update ListUpdate an existing list in your team by adding or removing members, or updating list properties
- Custom API CallMake a custom API call to a specific endpoint
- Send Custom MessageSend a custom text message to an individual contact or a list
- Send Template MessageSend a message using a template to an individual contact or a list
- Create or Update ContactCreate a new contact or update an existing contact by phone number
Triggers 2
Events in Heymarket SMS that can start a workflow.
- Conversation StartedTrigger when a new conversation is started or an existing conversation is updated
- New or Updated ContactTrigger when a new contact is created or an existing contact is updated
Setup
Connect Heymarket SMS in three steps.
- 01ConnectChoose Heymarket SMS in Connections and paste an API key from your Heymarket SMS account.
- 02Put it to workAdd Heymarket SMS as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
More commerce integrations.
See all in Commerce
FAQ
Heymarket SMS on Zoft, answered.
What can Zoft do with Heymarket SMS?
Zoft supports 5 actions and 2 triggers for Heymarket SMS. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Heymarket SMS to Zoft?
Choose Heymarket SMS in Connections and paste an API key from your Heymarket SMS account.
Can a voice agent or chat agent use Heymarket SMS?
Yes. Once Heymarket SMS is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Heymarket SMS without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.