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Hootsuite integration

Social media management — schedule posts and manage multiple networks from one dashboard. Use Hootsuite from Zoft voice agents, chat agents, workflows and AI employees.

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  1. Starts withNew Published Post
  2. ZoftAgent or workflow decides what happens next
  3. Then in HootsuiteGet Post Details
  4. AndDelete Post
Illustrative flow built from Hootsuite’s real triggers and actions.

Zoft + Hootsuite

What Zoft can do with Hootsuite.

  • 01Voice agentsA phone agent can use Hootsuite actions such as Get Post Details and Delete Post during the call, then hand off to a person when it should.
  • 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Hootsuite while it talks to the customer.
  • 03WorkflowsStart a workflow when “New Published Post” happens in Hootsuite, or use Hootsuite as any step on the canvas.
  • 04AI employeesAn AI employee can find and use Hootsuite actions on its own, and ask for your approval before it sends or changes anything important.

Actions 4

Things Zoft can do in Hootsuite.

  • Get Post DetailsRetrieves the details of a specific scheduled or published post by its ID.
  • Schedule PostSchedules or immediately publishes a post to one or more social media profiles.
  • Delete PostPermanently deletes a post. Only posts in a deletable state (e.g. SCHEDULED) can be removed.
  • Custom API CallMake a custom API call to a specific endpoint

Triggers 2

Events in Hootsuite that can start a workflow.

  • New Published PostTriggers when a post is published (sent) in Hootsuite.
  • New Scheduled PostTriggers when a new post is scheduled in Hootsuite.

Setup

Connect Hootsuite in three steps.

  1. 01ConnectChoose Hootsuite in Connections and approve access in the Hootsuite sign-in window. Zoft never sees your password.
  2. 02Put it to workAdd Hootsuite as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
  3. 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.

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FAQ

Hootsuite on Zoft, answered.

What can Zoft do with Hootsuite?

Zoft supports 4 actions and 2 triggers for Hootsuite. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect Hootsuite to Zoft?

Choose Hootsuite in Connections and approve access in the Hootsuite sign-in window. Zoft never sees your password.

Can a voice agent or chat agent use Hootsuite?

Yes. Once Hootsuite is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in Hootsuite without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put Hootsuite to work in your operation.

Get early accessTalk to sales