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Jotform integration

Create online forms and surveys. Use Jotform from Zoft voice agents, chat agents, workflows and AI employees.

  1. Starts withNew Submission
  2. ZoftAgent or workflow decides what happens next
  3. Then in JotformCustom API Call
Illustrative flow built from Jotform’s real triggers and actions.

Zoft + Jotform

What Zoft can do with Jotform.

  • 01Voice agentsA phone agent can use Jotform actions such as Custom API Call during the call, then hand off to a person when it should.
  • 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Jotform while it talks to the customer.
  • 03WorkflowsStart a workflow when “New Submission” happens in Jotform, or use Jotform as any step on the canvas.
  • 04AI employeesAn AI employee can find and use Jotform actions on its own, and ask for your approval before it sends or changes anything important.

Actions 1

Things Zoft can do in Jotform.

  • Custom API CallMake a custom API call to a specific endpoint

Triggers 1

Events in Jotform that can start a workflow.

  • New SubmissionTriggers when someone submits a response to your form. Each form field is returned as a separate field using the question label as the key.

Setup

Connect Jotform in three steps.

  1. 01ConnectChoose Jotform in Connections and enter the account details Jotform asks for, such as a store name or token.
  2. 02Put it to workAdd Jotform as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
  3. 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
See all in Forms and surveys

FAQ

Jotform on Zoft, answered.

What can Zoft do with Jotform?

Zoft supports 1 action and 1 trigger for Jotform. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect Jotform to Zoft?

Choose Jotform in Connections and enter the account details Jotform asks for, such as a store name or token.

Can a voice agent or chat agent use Jotform?

Yes. Once Jotform is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in Jotform without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put Jotform to work in your operation.