SurveyTale integration
Experience management platform for surveys and feedback. Use SurveyTale from Zoft voice agents, chat agents, workflows and AI employees.
- API key
- 1 action
- 3 triggers
- Starts with
Response Created - ZoftAgent or workflow decides what happens next
- Then in SurveyTaleCustom API Call
Zoft + SurveyTale
What Zoft can do with SurveyTale.
- 01Voice agentsA phone agent can use SurveyTale actions such as Custom API Call during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update SurveyTale while it talks to the customer.
- 03WorkflowsStart a workflow when “Response Created” happens in SurveyTale, or use SurveyTale as any step on the canvas.
- 04AI employeesAn AI employee can find and use SurveyTale actions on its own, and ask for your approval before it sends or changes anything important.
Actions 1
Things Zoft can do in SurveyTale.
- Custom API CallMake a custom API call to a specific endpoint
Triggers 3
Events in SurveyTale that can start a workflow.
- Response CreatedTriggered when a new response is created.
- Response UpdatedTriggered when a new response is updated.
- Response FinishedTriggered when a new response is finished.
Setup
Connect SurveyTale in three steps.
- 01ConnectChoose SurveyTale in Connections and paste an API key from your SurveyTale account.
- 02Put it to workAdd SurveyTale as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
SurveyTale on Zoft, answered.
What can Zoft do with SurveyTale?
Zoft supports 1 action and 3 triggers for SurveyTale. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect SurveyTale to Zoft?
Choose SurveyTale in Connections and paste an API key from your SurveyTale account.
Can a voice agent or chat agent use SurveyTale?
Yes. Once SurveyTale is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in SurveyTale without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.