Formbricks integration
Open source Survey Platform. Use Formbricks from Zoft voice agents, chat agents, workflows and AI employees.
- Account details
- 1 action
- 3 triggers
- Starts with
Response Created - ZoftAgent or workflow decides what happens next
- Then in FormbricksCustom API Call
Zoft + Formbricks
What Zoft can do with Formbricks.
- 01Voice agentsA phone agent can use Formbricks actions such as Custom API Call during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Formbricks while it talks to the customer.
- 03WorkflowsStart a workflow when “Response Created” happens in Formbricks, or use Formbricks as any step on the canvas.
- 04AI employeesAn AI employee can find and use Formbricks actions on its own, and ask for your approval before it sends or changes anything important.
Actions 1
Things Zoft can do in Formbricks.
- Custom API CallMake a custom API call to a specific endpoint
Triggers 3
Events in Formbricks that can start a workflow.
- Response CreatedTriggered when a new response is created.
- Response UpdatedTriggered when a new response is updated.
- Response FinishedTriggered when a new response is finished.
Setup
Connect Formbricks in three steps.
- 01ConnectChoose Formbricks in Connections and enter the account details Formbricks asks for, such as a store name or token.
- 02Put it to workAdd Formbricks as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Formbricks on Zoft, answered.
What can Zoft do with Formbricks?
Zoft supports 1 action and 3 triggers for Formbricks. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Formbricks to Zoft?
Choose Formbricks in Connections and enter the account details Formbricks asks for, such as a store name or token.
Can a voice agent or chat agent use Formbricks?
Yes. Once Formbricks is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Formbricks without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.