Instagram for Business integration
Grow your business on Instagram. Use Instagram for Business from Zoft voice agents, chat agents, workflows and AI employees.
- Sign in with OAuth
- 2 actions
- Starts withA call, a chat message or a schedule
- ZoftAgent or workflow decides what happens next
- Then in Instagram for Business
Upload Reel - AndUpload Photo
Zoft + Instagram for Business
What Zoft can do with Instagram for Business.
- 01Voice agentsA phone agent can use Instagram for Business actions such as Upload Reel and Upload Photo during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Instagram for Business while it talks to the customer.
- 03WorkflowsUse Instagram for Business as a step on the workflow canvas, alongside the other apps in your stack.
- 04AI employeesAn AI employee can find and use Instagram for Business actions on its own, and ask for your approval before it sends or changes anything important.
Actions 2
Things Zoft can do in Instagram for Business.
- Upload ReelUpload a reel to an Instagram Professional Account
- Upload PhotoUpload a photo to an Instagram Professional Account
Setup
Connect Instagram for Business in three steps.
- 01ConnectChoose Instagram for Business in Connections and approve access in the Instagram for Business sign-in window. Zoft never sees your password.
- 02Put it to workAdd Instagram for Business as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Instagram for Business on Zoft, answered.
What can Zoft do with Instagram for Business?
Zoft supports 2 actions for Instagram for Business. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Instagram for Business to Zoft?
Choose Instagram for Business in Connections and approve access in the Instagram for Business sign-in window. Zoft never sees your password.
Can a voice agent or chat agent use Instagram for Business?
Yes. Once Instagram for Business is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Instagram for Business without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.