Matomo integration
Open source alternative to Google Analytics. Use Matomo from Zoft voice agents, chat agents, workflows and AI employees.
- Account details
- 2 actions
- Starts withA call, a chat message or a schedule
- ZoftAgent or workflow decides what happens next
- Then in Matomo
Add Annotation - AndCustom API Call
Zoft + Matomo
What Zoft can do with Matomo.
- 01Voice agentsA phone agent can use Matomo actions such as Add Annotation and Custom API Call during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Matomo while it talks to the customer.
- 03WorkflowsUse Matomo as a step on the workflow canvas, alongside the other apps in your stack.
- 04AI employeesAn AI employee can find and use Matomo actions on its own, and ask for your approval before it sends or changes anything important.
Actions 2
Things Zoft can do in Matomo.
- Add AnnotationAdd an annotation to a Matomo site
- Custom API CallMake a custom API call to a specific endpoint
Setup
Connect Matomo in three steps.
- 01ConnectChoose Matomo in Connections and enter the account details Matomo asks for, such as a store name or token.
- 02Put it to workAdd Matomo as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Matomo on Zoft, answered.
What can Zoft do with Matomo?
Zoft supports 2 actions for Matomo. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Matomo to Zoft?
Choose Matomo in Connections and enter the account details Matomo asks for, such as a store name or token.
Can a voice agent or chat agent use Matomo?
Yes. Once Matomo is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Matomo without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.