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Mixpanel integration

Simple and powerful product analytics that helps everyone make better decisions. Use Mixpanel from Zoft voice agents, chat agents, workflows and AI employees.

  1. Starts withA call, a chat message or a schedule
  2. ZoftAgent or workflow decides what happens next
  3. Then in MixpanelTrack Event
  4. AndCustom API Call
Illustrative flow built from Mixpanel’s real triggers and actions.

Zoft + Mixpanel

What Zoft can do with Mixpanel.

  • 01Voice agentsA phone agent can use Mixpanel actions such as Track Event and Custom API Call during the call, then hand off to a person when it should.
  • 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Mixpanel while it talks to the customer.
  • 03WorkflowsUse Mixpanel as a step on the workflow canvas, alongside the other apps in your stack.
  • 04AI employeesAn AI employee can find and use Mixpanel actions on its own, and ask for your approval before it sends or changes anything important.

Actions 2

Things Zoft can do in Mixpanel.

  • Track EventSend an Event to Mixpanel.
  • Custom API CallMake a custom API call to a specific endpoint

Setup

Connect Mixpanel in three steps.

  1. 01ConnectChoose Mixpanel in Connections and paste an API key from your Mixpanel account.
  2. 02Put it to workAdd Mixpanel as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
  3. 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
See all in Analytics and BI

FAQ

Mixpanel on Zoft, answered.

What can Zoft do with Mixpanel?

Zoft supports 2 actions for Mixpanel. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect Mixpanel to Zoft?

Choose Mixpanel in Connections and paste an API key from your Mixpanel account.

Can a voice agent or chat agent use Mixpanel?

Yes. Once Mixpanel is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in Mixpanel without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put Mixpanel to work in your operation.