SurveyMonkey integration
Receive survey responses from SurveyMonkey. Use SurveyMonkey from Zoft voice agents, chat agents, workflows and AI employees.
- Starts with
New Response - ZoftAgent or workflow decides what happens next
- Then in SurveyMonkeyCustom API Call
Zoft + SurveyMonkey
What Zoft can do with SurveyMonkey.
- 01Voice agentsA phone agent can use SurveyMonkey actions such as Custom API Call during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update SurveyMonkey while it talks to the customer.
- 03WorkflowsStart a workflow when “New Response” happens in SurveyMonkey, or use SurveyMonkey as any step on the canvas.
- 04AI employeesAn AI employee can find and use SurveyMonkey actions on its own, and ask for your approval before it sends or changes anything important.
Actions 1
Things Zoft can do in SurveyMonkey.
- Custom API CallMake a custom API call to a specific endpoint
Triggers 1
Events in SurveyMonkey that can start a workflow.
- New ResponseTriggers when a new response is submitted
Setup
Connect SurveyMonkey in three steps.
- 01ConnectChoose SurveyMonkey in Connections and approve access in the SurveyMonkey sign-in window. Zoft never sees your password.
- 02Put it to workAdd SurveyMonkey as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
SurveyMonkey on Zoft, answered.
What can Zoft do with SurveyMonkey?
Zoft supports 1 action and 1 trigger for SurveyMonkey. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect SurveyMonkey to Zoft?
Choose SurveyMonkey in Connections and approve access in the SurveyMonkey sign-in window. Zoft never sees your password.
Can a voice agent or chat agent use SurveyMonkey?
Yes. Once SurveyMonkey is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in SurveyMonkey without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.