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Mailchain integration

Mailchain is a simple, secure, and decentralized communications protocol that enables blockchain-based email. Use Mailchain from Zoft voice agents, chat agents, workflows and AI employees.

  1. Starts withA call, a chat message or a schedule
  2. ZoftAgent or workflow decides what happens next
  3. Then in MailchainSend Email
  4. AndGet Authenticated User
Illustrative flow built from Mailchain’s real triggers and actions.

Zoft + Mailchain

What Zoft can do with Mailchain.

  • 01Voice agentsA phone agent can use Mailchain actions such as Send Email and Get Authenticated User during the call, then hand off to a person when it should.
  • 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Mailchain while it talks to the customer.
  • 03WorkflowsUse Mailchain as a step on the workflow canvas, alongside the other apps in your stack.
  • 04AI employeesAn AI employee can find and use Mailchain actions on its own, and ask for your approval before it sends or changes anything important.

Actions 2

Things Zoft can do in Mailchain.

  • Send EmailSend an email to blockchain or mailchain addresses
  • Get Authenticated UserGet the authenticated user to the Mailchain Protocol

Setup

Connect Mailchain in three steps.

  1. 01ConnectChoose Mailchain in Connections and paste an API key from your Mailchain account.
  2. 02Put it to workAdd Mailchain as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
  3. 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ

Mailchain on Zoft, answered.

What can Zoft do with Mailchain?

Zoft supports 2 actions for Mailchain. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect Mailchain to Zoft?

Choose Mailchain in Connections and paste an API key from your Mailchain account.

Can a voice agent or chat agent use Mailchain?

Yes. Once Mailchain is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in Mailchain without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put Mailchain to work in your operation.