Mastodon integration
Open-source decentralized social network. Use Mastodon from Zoft voice agents, chat agents, workflows and AI employees.
- Account details
- 2 actions
- Starts withA call, a chat message or a schedule
- ZoftAgent or workflow decides what happens next
- Then in Mastodon
Post Status - AndCustom API Call
Zoft + Mastodon
What Zoft can do with Mastodon.
- 01Voice agentsA phone agent can use Mastodon actions such as Post Status and Custom API Call during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Mastodon while it talks to the customer.
- 03WorkflowsUse Mastodon as a step on the workflow canvas, alongside the other apps in your stack.
- 04AI employeesAn AI employee can find and use Mastodon actions on its own, and ask for your approval before it sends or changes anything important.
Actions 2
Things Zoft can do in Mastodon.
- Post StatusPost a status to Mastodon
- Custom API CallMake a custom API call to a specific endpoint
Setup
Connect Mastodon in three steps.
- 01ConnectChoose Mastodon in Connections and enter the account details Mastodon asks for, such as a store name or token.
- 02Put it to workAdd Mastodon as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Mastodon on Zoft, answered.
What can Zoft do with Mastodon?
Zoft supports 2 actions for Mastodon. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Mastodon to Zoft?
Choose Mastodon in Connections and enter the account details Mastodon asks for, such as a store name or token.
Can a voice agent or chat agent use Mastodon?
Yes. Once Mastodon is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Mastodon without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.