Mautic integration
Open-source marketing automation software. Use Mautic from Zoft voice agents, chat agents, workflows and AI employees.
- Account details
- 7 actions
- 4 triggers
- Starts with
New Contact - ZoftAgent or workflow decides what happens next
- Then in MauticCreate Company
- AndCreate Contact
Zoft + Mautic
What Zoft can do with Mautic.
- 01Voice agentsA phone agent can use Mautic actions such as Create Company and Create Contact during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Mautic while it talks to the customer.
- 03WorkflowsStart a workflow when “New Contact” happens in Mautic, or use Mautic as any step on the canvas.
- 04AI employeesAn AI employee can find and use Mautic actions on its own, and ask for your approval before it sends or changes anything important.
Actions 7
Things Zoft can do in Mautic.
- Custom API CallMake a custom API call to a specific endpoint
- Create CompanyCreates a new company in Mautic CRM
- Create ContactCreates a new contact in Mautic CRM
- Search CompanySearch for a company in Mautic CRM
- Search ContactSearch for a contact in Mautic CRM
- Update Company With Contact IdUpdate a company in Mautic CRM
- Update Contact With Contact IdUpdate a contact in Mautic CRM
Triggers 4
Events in Mautic that can start a workflow.
- New ContactTriggers when a new contact is created.
- Contact Company Subscription ChangeTriggers when a commpany is added or removed to/from contact.
- Contact UpdatedTriggers when a contact is updated.
- Contact Channel Subscription ChangeTriggers when a contact's channel subscription status changes.
Setup
Connect Mautic in three steps.
- 01ConnectChoose Mautic in Connections and enter the account details Mautic asks for, such as a store name or token.
- 02Put it to workAdd Mautic as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Mautic on Zoft, answered.
What can Zoft do with Mautic?
Zoft supports 7 actions and 4 triggers for Mautic. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Mautic to Zoft?
Choose Mautic in Connections and enter the account details Mautic asks for, such as a store name or token.
Can a voice agent or chat agent use Mautic?
Yes. Once Mautic is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Mautic without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.