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MotionTools integration

Digitize processes, boost efficiency and excite users with MotionTools, the operating system for fleet-based service providers. Use MotionTools from Zoft voice agents, chat agents, workflows and AI employees.

  1. Starts withBooking Created
  2. ZoftAgent or workflow decides what happens next
  3. Then in MotionToolsCreate 1-stop Booking
  4. AndCreate 2-stop Booking
Illustrative flow built from MotionTools’s real triggers and actions.

Zoft + MotionTools

What Zoft can do with MotionTools.

  • 01Voice agentsA phone agent can use MotionTools actions such as Create 1-stop Booking and Create 2-stop Booking during the call, then hand off to a person when it should.
  • 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update MotionTools while it talks to the customer.
  • 03WorkflowsStart a workflow when “Booking Created” happens in MotionTools, or use MotionTools as any step on the canvas.
  • 04AI employeesAn AI employee can find and use MotionTools actions on its own, and ask for your approval before it sends or changes anything important.

Actions 2

Things Zoft can do in MotionTools.

  • Create 1-stop BookingCreate a hailing booking (1-stop).
  • Create 2-stop BookingCreate a hailing booking with two stops (pickup + dropoff).

Triggers 5

Events in MotionTools that can start a workflow.

  • Booking CreatedTriggers when a new booking is created. Only available if you have a MotionToolsadmin account
  • Package CreatedTriggers when a package is created
  • Booking Status UpdateTriggers when a booking status is updated. Only available if you have a MotionToolsadmin account
  • Package Status Update
  • Booking Stop Status Update

Setup

Connect MotionTools in three steps.

  1. 01ConnectChoose MotionTools in Connections and paste an API key from your MotionTools account.
  2. 02Put it to workAdd MotionTools as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
  3. 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ

MotionTools on Zoft, answered.

What can Zoft do with MotionTools?

Zoft supports 2 actions and 5 triggers for MotionTools. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect MotionTools to Zoft?

Choose MotionTools in Connections and paste an API key from your MotionTools account.

Can a voice agent or chat agent use MotionTools?

Yes. Once MotionTools is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in MotionTools without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put MotionTools to work in your operation.