Octopush SMS integration
Send bulk messaging for your promotions, order tracking, appointment reminders, voice messages, one-time passwords (OTP), 2-way chat sms and much more!. Use Octopush SMS from Zoft voice agents, chat agents, workflows and AI employees.
- Account details
- 3 actions
- Starts withA call, a chat message or a schedule
- ZoftAgent or workflow decides what happens next
- Then in Octopush SMS
Send a New SMS - AndAdd Contact
Zoft + Octopush SMS
What Zoft can do with Octopush SMS.
- 01Voice agentsA phone agent can use Octopush SMS actions such as Send a New SMS and Add Contact during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Octopush SMS while it talks to the customer.
- 03WorkflowsUse Octopush SMS as a step on the workflow canvas, alongside the other apps in your stack.
- 04AI employeesAn AI employee can find and use Octopush SMS actions on its own, and ask for your approval before it sends or changes anything important.
Actions 3
Things Zoft can do in Octopush SMS.
- Add ContactAdd one or more contacts to a contact list
- Send a New SMSSend an SMS message to one or more recipients
- Custom API CallMake a custom API call to a specific endpoint
Setup
Connect Octopush SMS in three steps.
- 01ConnectChoose Octopush SMS in Connections and enter the account details Octopush SMS asks for, such as a store name or token.
- 02Put it to workAdd Octopush SMS as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Octopush SMS on Zoft, answered.
What can Zoft do with Octopush SMS?
Zoft supports 3 actions for Octopush SMS. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Octopush SMS to Zoft?
Choose Octopush SMS in Connections and enter the account details Octopush SMS asks for, such as a store name or token.
Can a voice agent or chat agent use Octopush SMS?
Yes. Once Octopush SMS is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Octopush SMS without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.