Plunk integration
Open-source email platform for transactional emails, marketing campaigns, and contact management. Use Plunk from Zoft voice agents, chat agents, workflows and AI employees.
- Account details
- 5 actions
- Starts withA call, a chat message or a schedule
- ZoftAgent or workflow decides what happens next
- Then in Plunk
Send Transactional Email - AndGet Contact
Zoft + Plunk
What Zoft can do with Plunk.
- 01Voice agentsA phone agent can use Plunk actions such as Send Transactional Email and Get Contact during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Plunk while it talks to the customer.
- 03WorkflowsUse Plunk as a step on the workflow canvas, alongside the other apps in your stack.
- 04AI employeesAn AI employee can find and use Plunk actions on its own, and ask for your approval before it sends or changes anything important.
Actions 5
Things Zoft can do in Plunk.
- Get ContactRetrieve a single contact by ID.
- Track EventTrack a Plunk event for a contact. Plunk auto-creates the contact if they do not exist. Requires the public API key.
- Custom API CallMake a custom API call to a specific endpoint
- Get All ContactsRetrieve every contact in your Plunk project.
- Send Transactional EmailSend a transactional email through Plunk. Recipient can be a single address or a comma-separated list.
Setup
Connect Plunk in three steps.
- 01ConnectChoose Plunk in Connections and enter the account details Plunk asks for, such as a store name or token.
- 02Put it to workAdd Plunk as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Plunk on Zoft, answered.
What can Zoft do with Plunk?
Zoft supports 5 actions for Plunk. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Plunk to Zoft?
Choose Plunk in Connections and enter the account details Plunk asks for, such as a store name or token.
Can a voice agent or chat agent use Plunk?
Yes. Once Plunk is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Plunk without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.