RabbitMQ integration
Use RabbitMQ in Zoft workflows, voice agents, chat agents and AI employees. Use RabbitMQ from Zoft voice agents, chat agents, workflows and AI employees.
- Starts with
Message Received - ZoftAgent or workflow decides what happens next
- Then in RabbitMQsendMessageToQueue
- AndsendMessageToExchange
Zoft + RabbitMQ
What Zoft can do with RabbitMQ.
- 01Voice agentsA phone agent can use RabbitMQ actions such as sendMessageToQueue and sendMessageToExchange during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update RabbitMQ while it talks to the customer.
- 03WorkflowsStart a workflow when “Message Received” happens in RabbitMQ, or use RabbitMQ as any step on the canvas.
- 04AI employeesAn AI employee can find and use RabbitMQ actions on its own, and ask for your approval before it sends or changes anything important.
Actions 2
Things Zoft can do in RabbitMQ.
- sendMessageToQueueSend a message on a RabbitMQ queue
- sendMessageToExchangeSend a message on a RabbitMQ exchange
Triggers 1
Events in RabbitMQ that can start a workflow.
- Message ReceivedTriggers when a message is received on a RabbitMQ queue
Setup
Connect RabbitMQ in three steps.
- 01ConnectChoose RabbitMQ in Connections and enter the account details RabbitMQ asks for, such as a store name or token.
- 02Put it to workAdd RabbitMQ as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
RabbitMQ on Zoft, answered.
What can Zoft do with RabbitMQ?
Zoft supports 2 actions and 1 trigger for RabbitMQ. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect RabbitMQ to Zoft?
Choose RabbitMQ in Connections and enter the account details RabbitMQ asks for, such as a store name or token.
Can a voice agent or chat agent use RabbitMQ?
Yes. Once RabbitMQ is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in RabbitMQ without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.