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raia integration

Use raia in Zoft workflows, voice agents, chat agents and AI employees. Use raia from Zoft voice agents, chat agents, workflows and AI employees.

  1. Starts withA call, a chat message or a schedule
  2. ZoftAgent or workflow decides what happens next
  3. Then in raiaPrompt Agent
  4. AndCustom API Call
Illustrative flow built from raia’s real triggers and actions.

Zoft + raia

What Zoft can do with raia.

  • 01Voice agentsA phone agent can use raia actions such as Prompt Agent and Custom API Call during the call, then hand off to a person when it should.
  • 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update raia while it talks to the customer.
  • 03WorkflowsUse raia as a step on the workflow canvas, alongside the other apps in your stack.
  • 04AI employeesAn AI employee can find and use raia actions on its own, and ask for your approval before it sends or changes anything important.

Actions 3

Things Zoft can do in raia.

  • Prompt AgentSends a prompt to a Raia Agent.
  • Custom API CallMake a custom API call to a specific endpoint
  • Upload Agent FileUpload file to a Raia Agent.

Setup

Connect raia in three steps.

  1. 01ConnectChoose raia in Connections and paste an API key from your raia account.
  2. 02Put it to workAdd raia as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
  3. 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ

raia on Zoft, answered.

What can Zoft do with raia?

Zoft supports 3 actions for raia. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect raia to Zoft?

Choose raia in Connections and paste an API key from your raia account.

Can a voice agent or chat agent use raia?

Yes. Once raia is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in raia without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put raia to work in your operation.