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Reachinbox integration

Use Reachinbox in Zoft workflows, voice agents, chat agents and AI employees. Use Reachinbox from Zoft voice agents, chat agents, workflows and AI employees.

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  1. Starts withEmail Sent
  2. ZoftAgent or workflow decides what happens next
  3. Then in ReachinboxAdd Email
  4. AndAdd Leads
Illustrative flow built from Reachinbox’s real triggers and actions.

Zoft + Reachinbox

What Zoft can do with Reachinbox.

  • 01Voice agentsA phone agent can use Reachinbox actions such as Add Email and Add Leads during the call, then hand off to a person when it should.
  • 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Reachinbox while it talks to the customer.
  • 03WorkflowsStart a workflow when “Email Sent” happens in Reachinbox, or use Reachinbox as any step on the canvas.
  • 04AI employeesAn AI employee can find and use Reachinbox actions on its own, and ask for your approval before it sends or changes anything important.

Actions 13

Things Zoft can do in Reachinbox.

  • Add EmailAdd an email to a specific account.
  • Add LeadsAdd leads to campaigns dynamically by selecting a campaign, entering lead details, and including custom variables.
  • Get SummaryGet a summary of campaign analytics within a date range.
  • Update LeadUpdates a Lead.
  • Pause WarmupPause warmup for selected email accounts.
  • Remove EmailRemove an email account from the system.
  • Set ScheduleUpdate the schedule for a specific Campaign
  • Add BlocklistAdd email addresses, domains, and keywords to the blocklist.
  • Enable WarmupEnable warmup for specific email accounts where it is currently disabled.
  • Pause CampaignPause a selected campaign.
Show all 13
  • Start CampaignStarts a Campaign
  • Custom API CallMake a custom API call to a specific endpoint
  • Get Campaign AnalyticsFetch analytics data for a selected campaign based on a date range.

Triggers 7

Events in Reachinbox that can start a workflow.

  • Email SentTriggers when an email is successfully sent.
  • Email OpenedTriggers when an email is opened.
  • Email BouncedTriggers when an email is bounced.
  • Reply ReceivedTriggers when a reply to an email is received.
  • Lead InterestedTriggers when a lead is set to interested.
  • Campaign CompletedTriggers when a campaign is completed.
  • Lead Not InterestedTriggers when a lead is set to not interested.

Setup

Connect Reachinbox in three steps.

  1. 01ConnectChoose Reachinbox in Connections and paste an API key from your Reachinbox account.
  2. 02Put it to workAdd Reachinbox as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
  3. 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.

More marketing integrations.

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FAQ

Reachinbox on Zoft, answered.

What can Zoft do with Reachinbox?

Zoft supports 13 actions and 7 triggers for Reachinbox. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect Reachinbox to Zoft?

Choose Reachinbox in Connections and paste an API key from your Reachinbox account.

Can a voice agent or chat agent use Reachinbox?

Yes. Once Reachinbox is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in Reachinbox without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put Reachinbox to work in your operation.

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