Talkable integration
Referral marketing programs that drive revenue. Use Talkable from Zoft voice agents, chat agents, workflows and AI employees.
- Account details
- 14 actions
- Starts withA call, a chat message or a schedule
- ZoftAgent or workflow decides what happens next
- Then in TalkableCreate event
- AndCreate purchase
Zoft + Talkable
What Zoft can do with Talkable.
- 01Voice agentsA phone agent can use Talkable actions such as Create event and Create purchase during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Talkable while it talks to the customer.
- 03WorkflowsUse Talkable as a step on the workflow canvas, alongside the other apps in your stack.
- 04AI employeesAn AI employee can find and use Talkable actions on its own, and ask for your approval before it sends or changes anything important.
Actions 14
Things Zoft can do in Talkable.
- Refund purchase/eventMark origin as refund
- Share and claim offerUsing this action, you can share and get a friend's reward
- Find couponFind coupon code
- Find personFind person by email
- Create eventCreate event in Talkable
- Update personUpdate person by email
- Create purchaseCreate purchase in Talkable
- Custom API CallMake a custom API call to a specific endpoint
- Anonymize personAnonymize person by email
- Unsubscribe personUnsubscribe person by email
Show all 14Show fewer
- Create batch of eventsCreate batch of events in Talkable
- Create batch of purchasesCreate batch of purchases in Talkable
- Update referral statusYou can void or approve referral
- Get loyalty actionsGet array of loyalty actions
Setup
Connect Talkable in three steps.
- 01ConnectChoose Talkable in Connections and enter the account details Talkable asks for, such as a store name or token.
- 02Put it to workAdd Talkable as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Talkable on Zoft, answered.
What can Zoft do with Talkable?
Zoft supports 14 actions for Talkable. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Talkable to Zoft?
Choose Talkable in Connections and enter the account details Talkable asks for, such as a store name or token.
Can a voice agent or chat agent use Talkable?
Yes. Once Talkable is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Talkable without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.