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Total CMS integration

Content management system for modern websites. Use Total CMS from Zoft voice agents, chat agents, workflows and AI employees.

  1. Starts withNew Blog Post
  2. ZoftAgent or workflow decides what happens next
  3. Then in Total CMSGet Content
  4. AndGet Blog Post
Illustrative flow built from Total CMS’s real triggers and actions.

Zoft + Total CMS

What Zoft can do with Total CMS.

  • 01Voice agentsA phone agent can use Total CMS actions such as Get Content and Get Blog Post during the call, then hand off to a person when it should.
  • 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Total CMS while it talks to the customer.
  • 03WorkflowsStart a workflow when “New Blog Post” happens in Total CMS, or use Total CMS as any step on the canvas.
  • 04AI employeesAn AI employee can find and use Total CMS actions on its own, and ask for your approval before it sends or changes anything important.

Actions 14

Things Zoft can do in Total CMS.

  • Save Date ContentSave date content to Total CMS
  • Save FileSave file to Total CMS
  • Save Text ContentSave text content to Total CMS
  • Save DepotSave file to Total CMS depot
  • Save ImageSave image to Total CMS
  • Save Video ContentSave video content to Total CMS
  • Get ContentGet content from your Total CMS website
  • Save ToggleSave toggle content to Total CMS
  • Save Gallery ImageSave image to Total CMS gallery
  • Get Blog PostGet a blog post from Total CMS
Show all 14
  • Save Blog PostSave blog content to Total CMS
  • Custom API CallMake a custom API call to a specific endpoint
  • Save Blog Post ImageSave image to Total CMS blog post
  • Save Blog Post Gallery ImageSave image to Total CMS blog post gallery

Triggers 1

Events in Total CMS that can start a workflow.

  • New Blog PostTriggers when a new blog post is published

Setup

Connect Total CMS in three steps.

  1. 01ConnectChoose Total CMS in Connections and enter the account details Total CMS asks for, such as a store name or token.
  2. 02Put it to workAdd Total CMS as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
  3. 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
See all in Marketing

FAQ

Total CMS on Zoft, answered.

What can Zoft do with Total CMS?

Zoft supports 14 actions and 1 trigger for Total CMS. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect Total CMS to Zoft?

Choose Total CMS in Connections and enter the account details Total CMS asks for, such as a store name or token.

Can a voice agent or chat agent use Total CMS?

Yes. Once Total CMS is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in Total CMS without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put Total CMS to work in your operation.