seven integration
Business Messaging Gateway. Use seven from Zoft voice agents, chat agents, workflows and AI employees.
- Starts with
New Incoming SMS - ZoftAgent or workflow decides what happens next
- Then in sevenSend RCS
- AndSend SMS
Zoft + seven
What Zoft can do with seven.
- 01Voice agentsA phone agent can use seven actions such as Send RCS and Send SMS during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update seven while it talks to the customer.
- 03WorkflowsStart a workflow when “New Incoming SMS” happens in seven, or use seven as any step on the canvas.
- 04AI employeesAn AI employee can find and use seven actions on its own, and ask for your approval before it sends or changes anything important.
Actions 4
Things Zoft can do in seven.
- Lookup Phone NumbersGet information about CNAM, HLR, MNP, RCS capabilities and Number formats.
- Send RCSSends a Rich Communication Services message.
- Send SMSSends an SMS to one or more recipients.
- Send Voice CallCreates a new Text-To-Speech call to a number.
Triggers 1
Events in seven that can start a workflow.
- New Incoming SMSTriggers when a new SMS message is received
Setup
Connect seven in three steps.
- 01ConnectChoose seven in Connections and paste an API key from your seven account.
- 02Put it to workAdd seven as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
seven on Zoft, answered.
What can Zoft do with seven?
Zoft supports 4 actions and 1 trigger for seven. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect seven to Zoft?
Choose seven in Connections and paste an API key from your seven account.
Can a voice agent or chat agent use seven?
Yes. Once seven is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in seven without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.