Shippo integration

Multi-carrier shipping platform for real-time rates, labels, and tracking. Use Shippo from Zoft voice agents, chat agents, workflows and AI employees.

API key
3 actions
2 triggers

Get early access Talk to sales

Starts withNew Order
ZoftAgent or workflow decides what happens next
Then in ShippoCreate Order
AndFind Order

Illustrative flow built from Shippo’s real triggers and actions.

Zoft + Shippo

What Zoft can do with Shippo.

01Voice agentsA phone agent can use Shippo actions such as Create Order and Find Order during the call, then hand off to a person when it should.
02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Shippo while it talks to the customer.
03WorkflowsStart a workflow when “New Order” happens in Shippo, or use Shippo as any step on the canvas.
04AI employeesAn AI employee can find and use Shippo actions on its own, and ask for your approval before it sends or changes anything important.

Actions 3

Things Zoft can do in Shippo.

Find OrderSearch for an order by its ID
Create OrderCreate a new order in Shippo
Find Shipping LabelSearch for a shipping label by its ID

Triggers 2

Events in Shippo that can start a workflow.

New OrderTrigger when a new order is created
New Shipping LabelTrigger when a new shipping label is created

Setup

Connect Shippo in three steps.

01ConnectChoose Shippo in Connections and paste an API key from your Shippo account.
02Put it to workAdd Shippo as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.

See all in More apps

FAQ

Shippo on Zoft, answered.

What can Zoft do with Shippo?

Zoft supports 3 actions and 2 triggers for Shippo. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect Shippo to Zoft?

Choose Shippo in Connections and paste an API key from your Shippo account.

Can a voice agent or chat agent use Shippo?

Yes. Once Shippo is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in Shippo without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put Shippo to work in your operation.