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SkyPrep integration

SkyPrep is a powerful Learning Management System (LMS) designed to help businesses and organizations deliver effective training and educational content to their employees and users. Use SkyPrep from Zoft voice agents, chat agents, workflows and AI employees.

  1. Starts withNew User
  2. ZoftAgent or workflow decides what happens next
  3. Then in SkyPrepUpdate User
  4. AndEnroll a User Into a Course
Illustrative flow built from SkyPrep’s real triggers and actions.

Zoft + SkyPrep

What Zoft can do with SkyPrep.

  • 01Voice agentsA phone agent can use SkyPrep actions such as Update User and Enroll a User Into a Course during the call, then hand off to a person when it should.
  • 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update SkyPrep while it talks to the customer.
  • 03WorkflowsStart a workflow when “New User” happens in SkyPrep, or use SkyPrep as any step on the canvas.
  • 04AI employeesAn AI employee can find and use SkyPrep actions on its own, and ask for your approval before it sends or changes anything important.

Actions 3

Things Zoft can do in SkyPrep.

  • Update UserUpdate user information. Omitted parameters will not be updated.
  • Enroll a User Into a CourseEnroll a user into a course by user email or user ID
  • Enroll a User Into a User GroupEnroll a user into a user group by user email or user ID

Triggers 3

Events in SkyPrep that can start a workflow.

  • New UserTrigger when a new user is created in SkyPrep
  • Course FailedTrigger when a user fails a course
  • Course PassedTrigger when a user passes a course

Setup

Connect SkyPrep in three steps.

  1. 01ConnectChoose SkyPrep in Connections and paste an API key from your SkyPrep account.
  2. 02Put it to workAdd SkyPrep as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
  3. 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ

SkyPrep on Zoft, answered.

What can Zoft do with SkyPrep?

Zoft supports 3 actions and 3 triggers for SkyPrep. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect SkyPrep to Zoft?

Choose SkyPrep in Connections and paste an API key from your SkyPrep account.

Can a voice agent or chat agent use SkyPrep?

Yes. Once SkyPrep is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in SkyPrep without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put SkyPrep to work in your operation.