smsmode integration
smsmode is an SMS messaging platform that allows you to send and receive SMS messages easily. Use smsmode from Zoft voice agents, chat agents, workflows and AI employees.
- API key
- 2 actions
- Starts withA call, a chat message or a schedule
- ZoftAgent or workflow decides what happens next
- Then in smsmode
Send Message - AndCustom API Call
Zoft + smsmode
What Zoft can do with smsmode.
- 01Voice agentsA phone agent can use smsmode actions such as Send Message and Custom API Call during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update smsmode while it talks to the customer.
- 03WorkflowsUse smsmode as a step on the workflow canvas, alongside the other apps in your stack.
- 04AI employeesAn AI employee can find and use smsmode actions on its own, and ask for your approval before it sends or changes anything important.
Actions 2
Things Zoft can do in smsmode.
- Send MessageSend an SMS message to a recipient
- Custom API CallMake a custom API call to a specific endpoint
Setup
Connect smsmode in three steps.
- 01ConnectChoose smsmode in Connections and paste an API key from your smsmode account.
- 02Put it to workAdd smsmode as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
smsmode on Zoft, answered.
What can Zoft do with smsmode?
Zoft supports 2 actions for smsmode. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect smsmode to Zoft?
Choose smsmode in Connections and paste an API key from your smsmode account.
Can a voice agent or chat agent use smsmode?
Yes. Once smsmode is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in smsmode without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.