SOAP integration
Simple Object Access Protocol for communication between applications. Use SOAP from Zoft voice agents, chat agents, workflows and AI employees.
- Account details
- 1 action
- Starts withA call, a chat message or a schedule
- ZoftAgent or workflow decides what happens next
- Then in SOAP
Call SOAP Method
Zoft + SOAP
What Zoft can do with SOAP.
- 01Voice agentsA phone agent can use SOAP actions such as Call SOAP Method during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update SOAP while it talks to the customer.
- 03WorkflowsUse SOAP as a step on the workflow canvas, alongside the other apps in your stack.
- 04AI employeesAn AI employee can find and use SOAP actions on its own, and ask for your approval before it sends or changes anything important.
Actions 1
Things Zoft can do in SOAP.
- Call SOAP MethodCall a SOAP from a given wsdl specification
Setup
Connect SOAP in three steps.
- 01ConnectChoose SOAP in Connections and enter the account details SOAP asks for, such as a store name or token.
- 02Put it to workAdd SOAP as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
More more apps integrations.
See all in More apps
FAQ
SOAP on Zoft, answered.
What can Zoft do with SOAP?
Zoft supports 1 action for SOAP. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect SOAP to Zoft?
Choose SOAP in Connections and enter the account details SOAP asks for, such as a store name or token.
Can a voice agent or chat agent use SOAP?
Yes. Once SOAP is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in SOAP without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.