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Twin Web Agent integration

Use Twin Web Agent in Zoft workflows, voice agents, chat agents and AI employees. Use Twin Web Agent from Zoft voice agents, chat agents, workflows and AI employees.

  1. Starts withA call, a chat message or a schedule
  2. ZoftAgent or workflow decides what happens next
  3. Then in Twin Web AgentBrowse
Illustrative flow built from Twin Web Agent’s real triggers and actions.

Zoft + Twin Web Agent

What Zoft can do with Twin Web Agent.

  • 01Voice agentsA phone agent can use Twin Web Agent actions such as Browse during the call, then hand off to a person when it should.
  • 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Twin Web Agent while it talks to the customer.
  • 03WorkflowsUse Twin Web Agent as a step on the workflow canvas, alongside the other apps in your stack.
  • 04AI employeesAn AI employee can find and use Twin Web Agent actions on its own, and ask for your approval before it sends or changes anything important.

Actions 1

Things Zoft can do in Twin Web Agent.

  • BrowseBrowse the internet with an AI web navigation agent that can find information for you

Setup

Connect Twin Web Agent in three steps.

  1. 01ConnectChoose Twin Web Agent in Connections and paste an API key from your Twin Web Agent account.
  2. 02Put it to workAdd Twin Web Agent as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
  3. 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ

Twin Web Agent on Zoft, answered.

What can Zoft do with Twin Web Agent?

Zoft supports 1 action for Twin Web Agent. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect Twin Web Agent to Zoft?

Choose Twin Web Agent in Connections and paste an API key from your Twin Web Agent account.

Can a voice agent or chat agent use Twin Web Agent?

Yes. Once Twin Web Agent is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in Twin Web Agent without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put Twin Web Agent to work in your operation.