Twitter integration
Social media platform with over 500 million user. Use Twitter from Zoft voice agents, chat agents, workflows and AI employees.
- Account details
- 3 actions
- Starts withA call, a chat message or a schedule
- ZoftAgent or workflow decides what happens next
- Then in Twitter
Create Reply - AndCreate Tweet
Zoft + Twitter
What Zoft can do with Twitter.
- 01Voice agentsA phone agent can use Twitter actions such as Create Reply and Create Tweet during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Twitter while it talks to the customer.
- 03WorkflowsUse Twitter as a step on the workflow canvas, alongside the other apps in your stack.
- 04AI employeesAn AI employee can find and use Twitter actions on its own, and ask for your approval before it sends or changes anything important.
Actions 3
Things Zoft can do in Twitter.
- Create ReplyReply to a tweet.
- Create TweetCreate a tweet
- Get Tweet MetricsRead public engagement metrics for a tweet by id
Setup
Connect Twitter in three steps.
- 01ConnectChoose Twitter in Connections and enter the account details Twitter asks for, such as a store name or token.
- 02Put it to workAdd Twitter as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Twitter on Zoft, answered.
What can Zoft do with Twitter?
Zoft supports 3 actions for Twitter. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Twitter to Zoft?
Choose Twitter in Connections and enter the account details Twitter asks for, such as a store name or token.
Can a voice agent or chat agent use Twitter?
Yes. Once Twitter is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Twitter without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.