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VTEX integration

Unified commerce platform. Use VTEX from Zoft voice agents, chat agents, workflows and AI employees.

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  1. Starts withA call, a chat message or a schedule
  2. ZoftAgent or workflow decides what happens next
  3. Then in VTEXCreate New Sku
  4. AndCreate new Brand
Illustrative flow built from VTEX’s real triggers and actions.

Zoft + VTEX

What Zoft can do with VTEX.

  • 01Voice agentsA phone agent can use VTEX actions such as Create New Sku and Create new Brand during the call, then hand off to a person when it should.
  • 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update VTEX while it talks to the customer.
  • 03WorkflowsUse VTEX as a step on the workflow canvas, alongside the other apps in your stack.
  • 04AI employeesAn AI employee can find and use VTEX actions on its own, and ask for your approval before it sends or changes anything important.

Actions 17

Things Zoft can do in VTEX.

  • Create New SkuCreate a new SKU to your catalog
  • Create new BrandCreate a new Brand to your catalog
  • Delete BrandDelete a Brand in your catalog by it's id
  • Update BrandUpdate a Brand in your catalog
  • Update a ProductUpdate a product in your catalog
  • Create New ProductCreate a new product in your catalog
  • Get Brand ListFind all Brands in your catalog
  • Get Orders ListFind Orders
  • Create New Sku FileCreate a new SKU File to your catalog
  • Custom API CallMake a custom API call to a specific endpoint
Show all 17
  • Get Brand By IDFind a Brand in your catalog by it's id
  • Get Client ListFind all Clients
  • Get Order By IDFind a Order by Id
  • Get Client By IDFind a Client by Id
  • Get Product By IDFind a product in your catalog by it's id
  • Get CategoryFind a Category in your catalog by it's id
  • Get SKU By Product IDFind a Sku in your catalog by a Product id

Setup

Connect VTEX in three steps.

  1. 01ConnectChoose VTEX in Connections and enter the account details VTEX asks for, such as a store name or token.
  2. 02Put it to workAdd VTEX as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
  3. 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.

More commerce integrations.

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FAQ

VTEX on Zoft, answered.

What can Zoft do with VTEX?

Zoft supports 17 actions for VTEX. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect VTEX to Zoft?

Choose VTEX in Connections and enter the account details VTEX asks for, such as a store name or token.

Can a voice agent or chat agent use VTEX?

Yes. Once VTEX is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in VTEX without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put VTEX to work in your operation.

Get early accessTalk to sales